Why you should switch to an independent energy supplier this Independence Day

image
Print Friendly

If you’re part of the 88 per cent of homeowners who buy energy from the ‘Big Six’ suppliers – British Gas, EDF, E.ON, npower, Scottish Power, and SSE – now may be a good time to save money by switching to an independent gas and electricity provider.

Why? Well quite simply because independent energy suppliers are currently offering some of the cheapest energy tariffs seen in years. Simply compare gas and electricity to find out how much switching providers could save you.

The Big Six

The Big Six energy companies have dominated the energy market for too long, supplying the vast majority of the UK with energy. This dominance can result in uncompetitive prices and means many of us are unaware of the benefits of switching to an independent energy supplier.

“This is a real pity as these smaller providers represent a genuine alternative and can offer you significant savings,” says consumer body Which?.

The influx of the Independents

According to reports, 3.1 million people switched energy suppliers in 2014, with around 1.1 million switching to small suppliers like First Utility. Research carried out by USwitch in 2014 reveals 72% of households would consider switching to a small supplier – an increase from 56% in 2013.

The latest electricity switching data from Energy UK shows 335,826 household switched energy suppliers in April 2015, which is up from the same period last year. The new figures show a growing resistance to the Big Six.

Ed Kamm, Chief Customer Officer of First Utility, the UK’s largest independent energy supplier, comments: “We are working hard to make the switching process itself quicker to remove some of the barriers, but we call for more to be done to level the playing field and make it easier for smaller energy providers to compete and put even more pressure on the Big Six.”

Paying the price for customer dissatisfaction

A survey conducted by Which? in January revealed the best and worst energy companies for customer service. The top five energy companies for customer service were all little known independent energy suppliers, while the Big Six languished at the bottom of the table with scores of 50 per cent or less.

The top five energy companies for customer satisfaction were all little known, smaller suppliers, while the “big six” – E. ON, British Gas, EDF Energy, npower, Scottish Power and SSE – were all at the bottom of the table, with scores of 50 per cent or less.

Richard Lloyd, executive director of Which? said: “For the fourth year running, smaller suppliers are wiping the floor with the Big Six on customer service.

The large energy firms, which dominate the market, need to up their game as millions of customers deserve better.”

Customer satisfaction was rated on customer service, value for money, accuracy and clarity of bills, complaints and how they help customers to save energy.

Switching made simple

Switching energy supplier has never been simpler, with the time it takes to switch energy supplier now the shortest it’s ever been. You can switch energy supplier in just over two weeks (a process that used to take 5 weeks!), with three-day switching set to come into play by the end of the year. The current switching time includes a two-week cooling off period mandated by EU law, meaning you’re covered if you change your mind.

First Utility’s successful Fix the Switch Campaign was instrumental in halving the switching time, and the energy company is campaigning for 24-hour switching by 2016. The energy company is also petitioning to scrap the variable tariff to save the UK £3.4 billion in over-priced energy bills. Find out more about First Utility campaigns.

Discover just how easy it is to switch energy suppliers with our handy guide and compare gas and electricity to find a better deal today.

About First Utility

First Utility is the UK’s fastest growing and largest independent energy supplier. It supplies gas and electricity to more than 780,000 customers throughout the UK and is committed to helping them reduce their energy bills by offering cheaper gas and electricity tariffs, helping customers use less energy through the use of innovative technology and campaigning for industry change. First Utility also donates 1% of its profits each year to the First Utility Foundation, an independent charitable organisation with a goal to improve the lives of vulnerable families and individuals across the UK

FU BANNER

Disclaimer

The contents of this article are for reference purposes only and do not constitute financial or legal advice. Independent financial or legal advice should be sought in relation to any specific matter. Articles are published by us without any knowledge or notice of the circumstances in which you or anyone else may use or rely on articles or any copy of the information, guidance or documents obtained from articles. We operate and publish articles without undertaking or accepting any duty of care or responsibility for articles or their contents, services or facilities. You undertake to rely on them entirely at your own risk, and without recourse to us. No assurance of the quality of articles is given or undertaken (whether as to accuracy, completeness, fitness for any purpose, conformance to any description or sample, or otherwise), or as to the timeliness of the publication.

ADVERTORIAL

 

The following two tabs change content below.
Hello ... I am the Creative Director and Website Editor for Silversurfers and manage all the social media too. I hope you find the features and articles we have shared with you of interest and relevance. Please feel free to comment below and share your thoughts with us ... I hope you enjoy Silversurfers and all that we offer ...

Latest posts by Silversurfers Editor (see all)

Not a member?

Join the silversurfers community today! It's free, easy to do, and is packed full of features and amazing offers!

Join the community!
Click here if you have forgotten your password
willie last
20th Jul 2015
0
Thanks for voting!
I've switched a couple of times and the process has been pretty painless, that was until I switched to a new small company from Germany, and it has been a complete shambles. They talked the talk, but failed to live up to their hype, prices were great but service worst than none existent. Trying hard to get back to EDF who I must say were excellent before I swapped from them. Perhaps I was just unlucky, and may well give another smaller company a chance once I have got things regularized.

Community Terms & Conditions

Content standards

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

be accurate (where they state facts); be genuinely held (where they state opinions); and comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

contain any material which is defamatory of any person; or contain any material which is obscene, offensive, hateful or inflammatory; or promote sexually explicit material; or promote violence; promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; or infringe any copyright, database right or trade mark of any other person; or be likely to deceive any person; or be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence; or promote any illegal activity; or be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety; or be likely to harass, upset, embarrass, alarm or annoy any other person; or be used to impersonate any person, or to misrepresent your identity or affiliation with any person; or give the impression that they emanate from us, if this is not the case; or advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Nurturing a safe environment

Our Silversurfers community is designed to foster friendships, based on trust, honesty, integrity and loyalty and is underpinned by these values.

We don't tolerate swearing, and reserve the right to remove any posts which we feel may offend others... let's keep it friendly!

More Energy Costs

Solar panels: tax free income and reduced energy bills with Everest Windows shutterstock_106124045
As you approach retirement, and for the many years you look to enjoy life after you retire, it is...
How to save money with the latest energy technologies energy tech
Want to save money and cut down on the amount of energy you use? Get up to speed with the latest...
Reducing your energy costs with First Utility blog-image
Silversurfers has teamed up with First Utility, the UK’s largest independent gas and electricity...
How You Can Help the NSPCC by Switching Energy Supplier NSPCC-Silver-Surfers
First Utility, the UK’s largest independent energy supplier, has extended its partnership with...
Why it pays to go solar for summer first-utility
Make the most of the summer sun by considering solar panels for your home. Solar panels can mean...
10 Reasons to Buy a Slow Cooker (+ recipes!) Beef Stew
Slow cookers, or crock pots as they were called back in the day, have been enjoying a comeback...
New First Utility campaign calls for variable energy tariffs to be scrapped Save Energy Shows Power Powered And Savings
Are you paying too much for your gas and electricity? If you’re on a variable energy tariff...
How to switch energy companies Warm Cat
Thinking of switching energy companies? If you’ve never changed your energy supplier, or not...
Use your Power to Switch energy companies and you could save £200 a year 5474168441_70b2f46944_z
Are you paying too much for your energy? New figures released by the Department of Energy and...
Homemade and recycled Valentine’s gift ideas Word Love with heart shaped Valentines Day gift box on old vinta
Tired of the same old Valentine’s gifts? Fed up with the expense? Treating a loved one this...
The First Utility guide to loft insulation loft insulation
By insulating your loft or roof, you can reduce heat loss by 25% and save up to £250 a year on...
The First Utility guide to floor insulation FLOOR INSULATION
Feeling the chill this winter? As much as 15% of the heat in a room can be lost through...