Why you should switch to an independent energy supplier this Independence Day
If you’re part of the 88 per cent of homeowners who buy energy from the ‘Big Six’ suppliers – British Gas, EDF, E.ON, npower, Scottish Power, and SSE – now may be a good time to save money by switching to an independent gas and electricity provider.
Why? Well quite simply because independent energy suppliers are currently offering some of the cheapest energy tariffs seen in years. Simply compare gas and electricity to find out how much switching providers could save you.
The Big Six
The Big Six energy companies have dominated the energy market for too long, supplying the vast majority of the UK with energy. This dominance can result in uncompetitive prices and means many of us are unaware of the benefits of switching to an independent energy supplier.
“This is a real pity as these smaller providers represent a genuine alternative and can offer you significant savings,” says consumer body Which?.
The influx of the Independents
According to reports, 3.1 million people switched energy suppliers in 2014, with around 1.1 million switching to small suppliers like First Utility. Research carried out by USwitch in 2014 reveals 72% of households would consider switching to a small supplier – an increase from 56% in 2013.
The latest electricity switching data from Energy UK shows 335,826 household switched energy suppliers in April 2015, which is up from the same period last year. The new figures show a growing resistance to the Big Six.
Ed Kamm, Chief Customer Officer of First Utility, the UK’s largest independent energy supplier, comments: “We are working hard to make the switching process itself quicker to remove some of the barriers, but we call for more to be done to level the playing field and make it easier for smaller energy providers to compete and put even more pressure on the Big Six.”
Paying the price for customer dissatisfaction
A survey conducted by Which? in January revealed the best and worst energy companies for customer service. The top five energy companies for customer service were all little known independent energy suppliers, while the Big Six languished at the bottom of the table with scores of 50 per cent or less.
The top five energy companies for customer satisfaction were all little known, smaller suppliers, while the “big six” – E. ON, British Gas, EDF Energy, npower, Scottish Power and SSE – were all at the bottom of the table, with scores of 50 per cent or less.
Richard Lloyd, executive director of Which? said: “For the fourth year running, smaller suppliers are wiping the floor with the Big Six on customer service.
The large energy firms, which dominate the market, need to up their game as millions of customers deserve better.”
Customer satisfaction was rated on customer service, value for money, accuracy and clarity of bills, complaints and how they help customers to save energy.
Switching made simple
Switching energy supplier has never been simpler, with the time it takes to switch energy supplier now the shortest it’s ever been. You can switch energy supplier in just over two weeks (a process that used to take 5 weeks!), with three-day switching set to come into play by the end of the year. The current switching time includes a two-week cooling off period mandated by EU law, meaning you’re covered if you change your mind.
First Utility’s successful Fix the Switch Campaign was instrumental in halving the switching time, and the energy company is campaigning for 24-hour switching by 2016. The energy company is also petitioning to scrap the variable tariff to save the UK £3.4 billion in over-priced energy bills. Find out more about First Utility campaigns.
Discover just how easy it is to switch energy suppliers with our handy guide and compare gas and electricity to find a better deal today.
About First Utility
First Utility is the UK’s fastest growing and largest independent energy supplier. It supplies gas and electricity to more than 780,000 customers throughout the UK and is committed to helping them reduce their energy bills by offering cheaper gas and electricity tariffs, helping customers use less energy through the use of innovative technology and campaigning for industry change. First Utility also donates 1% of its profits each year to the First Utility Foundation, an independent charitable organisation with a goal to improve the lives of vulnerable families and individuals across the UK
The contents of this article are for reference purposes only and do not constitute financial or legal advice. Independent financial or legal advice should be sought in relation to any specific matter. Articles are published by us without any knowledge or notice of the circumstances in which you or anyone else may use or rely on articles or any copy of the information, guidance or documents obtained from articles. We operate and publish articles without undertaking or accepting any duty of care or responsibility for articles or their contents, services or facilities. You undertake to rely on them entirely at your own risk, and without recourse to us. No assurance of the quality of articles is given or undertaken (whether as to accuracy, completeness, fitness for any purpose, conformance to any description or sample, or otherwise), or as to the timeliness of the publication.
Latest posts by Sally - Silversurfer's Editor (see all)
- 6 common suncare mistakes not to make this summer - July 15, 2019
- Thai Fragrant Coconut King Prawn Curry - July 15, 2019
- I’m Over 50, so what are my Life Insurance options? - July 15, 2019
- Do you have this common digestive disorder? - July 12, 2019
- Can You Lend a Paw and Give a Dog A Happy Holiday Home? - July 12, 2019
Leave a Comment!
Community Terms & Conditions
These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.
You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.
be accurate (where they state facts); be genuinely held (where they state opinions); and comply with applicable law in the UK and in any country from which they are posted.
Contributions must not:
contain any material which is defamatory of any person; or contain any material which is obscene, offensive, hateful or inflammatory; or promote sexually explicit material; or promote violence; promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; or infringe any copyright, database right or trade mark of any other person; or be likely to deceive any person; or be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence; or promote any illegal activity; or be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety; or be likely to harass, upset, embarrass, alarm or annoy any other person; or be used to impersonate any person, or to misrepresent your identity or affiliation with any person; or give the impression that they emanate from us, if this is not the case; or advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
Nurturing a safe environment
Our Silversurfers community is designed to foster friendships, based on trust, honesty, integrity and loyalty and is underpinned by these values.
We don't tolerate swearing, and reserve the right to remove any posts which we feel may offend others... let's keep it friendly!