An easier way to manage your NHS repeat prescriptions

Pharmacy2U help over 300,000 patients manage their NHS repeat prescriptions, from request right through to delivery

Founded in 1999, their UK-based pharmacists, dispensing specialists and customer care team are dedicated to improving the lives of patients by harnessing the power of technology.

With their free service, you can easily order online, via mobile app or over the phone – all from the comfort of your own home. This helps you avoid any unnecessary trips to the GP’s surgery or pharmacy.

Built to particularly help those people with a long-term condition, this refreshingly clear approach is perfectly suited to help those with:

  • Busy lifestyles or a desire to spend less time collecting prescriptions
  • Restricted mobility
  • Limited access to a high street pharmacy

Delivery is always free and you don’t need to be stuck at home waiting for your medication.

You can choose free, flexible and safe delivery to your home, work or even to a neighbour – whatever suits you best. They even deliver refrigerated medication and controlled drugs – which for safety need to be signed for.

Here’s how their service works:

  1. Tell them what medication you need and when it’s required
  2. They check the prescription with your GP
  3. They dispense your medication from their award-winning facility
  4. Your medication is delivered, for free

They’ll even give handy reminders when it’s time to place your next order.

A hit with patients

It’s a service which is clearly working for patients of all ages as Pharmacy2U are rated ‘excellent’ on Trustpilot, with over 100,000 verified patient reviews.

Michelle Francis, one of their 300,000 patients says, “we use the app to order our medication, which takes seconds. Everything is less stressful as we can get our medication delivered.”

A safe and secure service

Their pharmacists work closely with your GP to ensure seamless care throughout the whole process. Once you’ve nominated Pharmacy2U as your chosen Pharmacy, your GP will then be able to electronically send them prescription details using the Electronic Prescription Service (EPS) – a safe, secure, NHS system which Pharmacy2U helped pioneer.

Like all pharmacies, they’re regulated by the General Pharmaceutical Council (GPhC). They will only process NHS repeat prescriptions approved by your GP who will also still conduct any health checks relevant to your condition.

For your safety, controlled drugs and refrigerated items like insulin will require a signature on delivery.

Register today and they’ll take care of the rest

If you have any questions, a member of their UK-based Customer Care team is available to help. Pharmacists are also on-hand to answer specific queries you may have about your health or medication.

Registering with Pharmacy2U is quick and simple


¹Service only available with surgeries using EPS in England. If your surgery needs you to order directly, we’ll tell you how.
²From Trustpilot ranking, December 2018. 

Have you got a health question?

We've teamed up with AXA PPP healthcare to bring you articles, information and tips from their clinical teams on a wide range of health topics. And if you have a health related question of your own – about your or your family's health, medication or upcoming procedures, for example – you can also access their, "Ask the Expert" service. Available around the clock, 365 days a year this free resource allows you to ask the team of friendly and experienced nurses, midwives and pharmacists about any health concerns you may have– whenever you need them, 24 hours a day, every day. Please get in touch now.

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