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What’s stopping you from switching energy supplier?

Despite record numbers of people switching their energy supplier this year, the regulator Ofgem maintains that too many customers are still not spending the short amount of time it takes to switch.

Evidence suggests that 60% of households are on the most expensive standard variable tariff which accounts for over 20 million people paying extortionate rates for the gas and electricity.

With the process simpler and quicker than ever and with over 50 providers to choose from we want to hear from you and any experiences you may have had. If you have never switched, today we are asking you why not?

Vote in our poll and then please share your thoughts in the comments below.

What’s stopping you from switching energy supplier?

Too much hassle
0%
Not enough savings to make it worthwhile
0%
Happy with current supplier
0%
Fear of changing to a smaller lesser known company
0%
No point – all energy companies are the same
0%
Don’t know how to
0%
Other – share in comments
0%
Based on 80 public votes.

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Northern Silver
17th Nov 2017
1
Thanks for voting!
I would dearly love to switch, but like thousands of others I am trapped in. tarriff called “ total heating total control “ which is metered differently and only offered by SSE.
I have to accept their word that they are offering good rates because this tariff isn’t listed in price comparison sites.
There were some changes in the regulations this year, and now in theory other companies can supply THTC tariffs, but they don’t have to so they don’t.
So I have been stuck with all-electric heating - the most expensive there is - and zero choice of supplier.
Fed up? You bet!
linj
15th Nov 2017
1
Thanks for voting!
Used Martin Lewis’s website. Very quick and easy no hassle at all. Now with a smaller company and have made great savings.
Jo Kingham
29th Oct 2017
1
Thanks for voting!
I check the market prices every 3 months and switch all the time - it's dead easy. I've never had any problems with the smaller companies - if anything their customer service tends to be better. It's all about the savings for me - the cheapest gets my money
AnnW5
27th Oct 2017
0
Thanks for voting!
I have key meters and it takes forever to get new keys sorted out and sent through. And most of the time it's no cheaper for key meter users anyway.
MrsPat
27th Oct 2017
1
Thanks for voting!
It all seems a bit complicated. Is it worth the savings? I would not be sure where to start and think that my current energy provider EDF should be giving me the best rate they can. If not shame on them!
Poppyrose
27th Oct 2017
2
Thanks for voting!
Every other year I do the price comparison websites and change to the best rate shown at the time. It is easy, it all happens behind the scenes and always on the day it is stated. I changed my bank a few months ago and again that was easy just make sure you tell your employers so they can change on your personal details on their system. The bank will take over the payments etc but you need to tell your employer as a cross check.
Car insurance, banks, energy providers, phone providers, everything can be changed really easily and quickly and to be honest gone are the days when these companies valued long standing customers, they don't give a fig, they are more interested in currying new customers by throwing loads of offers at them so don't feel disloyal about changing and don't just accept increases without finding out why and who else can do it cheaper.
Wilf
25th Oct 2017
1
Thanks for voting!
I have looked at these and know a lot of my friends use them. We have Scottish Power when they sent me the last bill I queried it and said I was going to leave them. They quickly said they had a "better" tariff and gave me a lower price? Am I missing something here? If I go into a shop as a regular customer and ask for the price of a book and then say Oh I saw a cheaper book can I have it cheaper?

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