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thesmilieyone's latest comments
ViewDate:
2nd Jul 2021thesmilieyone commented on:
Win ONE of FIVE Japanese dwarf Azalea Collections!One of my favourite flowers!ViewDate:
25th Jul 2020thesmilieyone commented on:
Have you received the holiday refund that you are due?We have had 5 cancelled holidays this year. 2 Cruises 2 Coach Holidays 1 Fly holiday We have now received 100% of monies paid. Coach Holidays - the company rang me and told me when I would received the funds back to my credit card. All done in a mater of days - Very Good Fly Holiday cancelled by BA just before final balance due. Deposit returned within 48 hours. Very Good Cruises both cancelled by Cruise Line after full payment made. Having claimed a refund I received the first cruise payment 12th June which was about 50 days. The 2nd cruise refund (claimed the same day as the first) was over 70 days after being told lies and given wrong information, ignored emails and unable to contact by phone etc. In the end I gave a formal notice of intention to institute proceedings in the small claims court having given them a deadline. When I advised them that I would, as soon as judgement had been given, escalate to High Court immediate enforcement the money was in my account within hours by BACS transfer! Having sailed with this company on 38 cruises they have now lost our custom!