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MikeC61's latest comments
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3rd Feb 2020MikeC61 commented on:
Winter fuel allowance 2019 - how does it work?Hi,, I have always received payment in the past with no problem. It should be automatic ( Hmm ) This year ,, no letter , no payment , called to speak directly and went through LOTS of questions only to be told I have not passed security. Was told to speak to another department , lo and behold I passed all the same questions. Then was told that my payment may not arrive until March !! Seems to be delaying tactics good luck !!ViewDate:
15th Jan 2020MikeC61 commented on:
Winter fuel payments - have you had yours yet?Another Update,,,,,,,,,,,, Eventually got through to a woman at the DWP who asked if I had received a letter,,,, It seems if you didnt then you would have to answer a series of questions about your account. After a considerable amount of questioning she told me that I had FAILED their examination !!! When I asked what answer she thought was incorrect she refused to tell me. She told me I had 2 options ,, the first option was entirely useless, the second was that I telephone the same number again ( With a looong wait ) and report a change of circumstances. This I did, and after waiting for 42 minutes eventually spoke to a person and explained what had happened. He asked me many questions , all those that she had asked previously, nothing different,, and he said that all was ok !!!! BUT,,, owing to the fact that I had to go to another department ( him ) I will not receive my payment until possibly March. It seems to me that these are merely delaying tactics --- Good luck with your claims !!!ViewDate:
13th Jan 2020MikeC61 commented on:
Winter fuel payments - have you had yours yet?Postscript to my previous post .. I have been getting the payment automatically in previous years.ViewDate:
13th Jan 2020MikeC61 commented on:
Winter fuel payments - have you had yours yet?Hi everyone, I also have not received the winter fuel payment . The DWP keep giving different dates on when it should arrive. Telephoned today as they said all payments were made on the 31st Dec 2019 and everyone should get it by today, received nothing. Also I was asked again if I have received a letter from them ,, no letter has been received. Anyone know what the letter would have said ?