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Keen83's latest comments
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14th Jan 2021Keen83 commented on:
Winter fuel payments - have you had yours yet?in my reply icotrp124, I did say to have your national health number, this was wrong, Have your national insurance number handy, it easy to get the two mixed upViewDate:
14th Jan 2021Keen83 commented on:
Winter fuel payments - have you had yours yet?hello Icorp124. I contacted this morning, went on the telephone around 10 am. I was cut Of around four times, I read another posting that he stayed on the telephone for around 30 minutes. before he got through. so once I heard the music I decided to stay on, It lasted almost one hour, But I did get to speak to an operator she said it must be shall be paid into my account a letter , will be sent out on 21/1/2021, The only advice that I can give you is to ring early in the forenoon when they tell you that you are in line listening to the music awaiting to be connected have patience and prepare to listen to the music for along as it takes they will eventually talk to you,, . after that it was the usual questions .. make sure you have your national health number. it does require a lot of patience. it is not the fault of the girl who spoke to me, she said it .must be a new sysyem that thy they are using. so have a lot patience whilst waiting to be connected. as I have said it took almost one hour before I was connected good luck. ArthurViewDate:
13th Jan 2021Keen83 commented on:
Winter fuel payments - have you had yours yet?I have not received my winter payment.... last year I got it Oct 2019, I see on the website a lot of people ane in the same boat., I have rung 0800 731 0160... I shall be listing to that music all night., Does anyone know if these phones are manned.