Decline of the high Street
Watch this postThe media keep telling us that our High Streets are in decline because we consumers have abandoned them in favour of the internet. But I think the shops themselves must accept their share of the blame.
I recently tried to buy a new mobile. I went to Carphone Warehouse, which has provided helpful and informed advice in the past, sadly the staff had no advice to offer. They could read the specifications on the cards next to the phones, something I am capable of doing myself, but couldn’t advise or help me choose the most appropriate model. “That one must be better because it’s more expensive”, was considered informed comment.
Disappointed, I tried PC world. I had gone to a shop because I wanted to assess the touch and feel of the different phones. The phones on display were not real phones that you could use for this purpose. They were “dummies” because the store is frightened that real phones would get stolen.
Have I just been unlucky, or do others feel that the high street has forgotten how to serve customers and so contributed to its own demise?
Log in to comment
You need to be logged in to interact with Silversurfers. Please use the button below if you already have an account.
LoginNot a member?
You need to be a member to interact with Silversurfers. Joining is free and simple to do. Click the button below to join today!
JoinCommunity Terms & Conditions
Content standards
These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.
You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.
Contributions must:
be accurate (where they state facts); be genuinely held (where they state opinions); and comply with applicable law in the UK and in any country from which they are posted.
Contributions must not:
contain any material which is defamatory of any person; or contain any material which is obscene, offensive, hateful or inflammatory; or promote sexually explicit material; or promote violence; promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; or infringe any copyright, database right or trade mark of any other person; or be likely to deceive any person; or be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence; or promote any illegal activity; or be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety; or be likely to harass, upset, embarrass, alarm or annoy any other person; or be used to impersonate any person, or to misrepresent your identity or affiliation with any person; or give the impression that they emanate from us, if this is not the case; or advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
Nurturing a safe environment
Our Silversurfers community is designed to foster friendships, based on trust, honesty, integrity and loyalty and is underpinned by these values.
We don't tolerate swearing, and reserve the right to remove any posts which we feel may offend others... let's keep it friendly!
I told her that I couldn’t understand what is happening to our high streets as I just can’t shop online as I need to see and try things on her size colour shape etc. I also don’t like returning items so I have to get it right first time. Most of my friends are the same. I’m a female of a certain age so maybe it’s a generational thing. Maybe it’s due to the huge overheads involved but I hope something is sorted soon.