View comments by: Most Recent - first / last | Most Popular - first / last | Replies - hide / show

Do you have any technical queries or computer kerfuffles??

Our resident Silver Surfer, Keith, is always happy to help out with any computer queries and has shared his Top Ten Tips with us, which you may find helpful …. if you are having a computer kerfuffle, leave a question for Keith on our website, under the following post link

and Keith will respond...

Created By on 31/05/2013

Not a member?

You need to be a member to interact with Silversurfers. Joining is free and simple to do. Click the button below to join today!

5th Aug 2013 23:23:58
Thanks for voting!
not so much a problem as glich, that you may already be aware suddenly, out of the blue, requested i answer security questions after i tried to download a book to my ipod, i've now locked myself out of the ipod because i couldn't remember the answers i'd given apple years ago even though they should be obvious....i now need to request a 'rescue emai' to reset the security questions, but have to find my ipod id (did i make one?) which requires me to create a new password....i went on an apple customers forum (i am the queen of forums) and even the kids can't work this out (love the language of frustration going on there lol) so much hassle involved ( that i have yet to solve), to create a simple e-mail, to reset my security settings. thought i'd give others the heads up just in case it happens to them...grrrrrr mrs angry
16th Oct 2015 14:20:26
Thanks for voting!
My Sony all in one computer won't switch on. Any idea who could fix it please? The problem is with the switch. This has been ongoing for several years it just wouldn't shut down. I've had to switch off manually from the wall plug. I haven't been able to use it at all now, and a replacement is too expensive. Using this Samsung tab 2.7inch is good but typing the letters etc is a little trying!! Any suggestions? Regards Mary.
10th Aug 2013 23:10:20
Thanks for voting!
Hello Tears of.
Sorry to be so long replying. Do I gather that you have solved the problem being able to reset your security questions ?
I agree that it is very confusing, especially when it comes to your Apple ID, which, as you say, is usually your normal e-mail address. But then it will ask you for a password and this is NOT your email password.
I certainly think it is a good idea to have an additional email address. I use a Gmail address, which is easy to create. Also you can get more information from Apple by browsing (on an Ipad or from another computer) to I hope this helps. If not, please get back to me via this Forum or the link suggested by Admin above :-*
6th Aug 2013 19:27:42
Thanks for voting!
further news.... after much searching and filling out of email forms it seems that i can't change my security answers via an email. this is because i didn't advise apple of a rescue email address when i registered my ipod! apple info is ambiguous to say he now i have to contact their support team by phone....why not say 'if you didn't set up another email address when you registered your ****** please phone xxxxxxxx , think that may be too easy..... your ipod id is actually the email address apple send your receipts to when you make a purchase (why not say this?) perhaps i'm to impetuous..... 😳

Community Terms & Conditions

Content standards

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

be accurate (where they state facts); be genuinely held (where they state opinions); and comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

contain any material which is defamatory of any person; or contain any material which is obscene, offensive, hateful or inflammatory; or promote sexually explicit material; or promote violence; promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; or infringe any copyright, database right or trade mark of any other person; or be likely to deceive any person; or be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence; or promote any illegal activity; or be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety; or be likely to harass, upset, embarrass, alarm or annoy any other person; or be used to impersonate any person, or to misrepresent your identity or affiliation with any person; or give the impression that they emanate from us, if this is not the case; or advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Nurturing a safe environment

Our Silversurfers community is designed to foster friendships, based on trust, honesty, integrity and loyalty and is underpinned by these values.

We don't tolerate swearing, and reserve the right to remove any posts which we feel may offend others... let's keep it friendly!