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Winter fuel allowance - have you received yours?

Last year I received it on the 19th of November. Has anyone received it?


Created By on 25/11/2020

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johnorbilly
1 days ago (Last activity: 22nd Jan 2021 09:31:07)
0
Thanks for voting!
I haven’t received my payment this year nor have I received my notification letter.
I sent email on official gov site and received no answer.

My first attempts to call the gov helpline by phone we’re all cut off after connection. The following day I was not cut off but had to wait about 50 minutes to speak to a representative.

I had to give all my personal security details and then my bank details (which haven’t changed since last year
and are used for my State pension) and told I would be paid the following week (22 Jan).

When I asked why I hadn’t received my payment and my wife had and why my bank details were lost. I was told it was because of a computer update.
Response from Sally - Silversurfer's Editor made 1 days ago
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Brinny
3 days ago
0
Thanks for voting!
I received my payment in November. Sadly, because my husband was alive on the cut off date (23rd September ?) his payment was not released. He was receiving palliative care at home and died on 7th October. During the last weeks of his life the heating was on 24/7 so his part of the allowance could have contributed to the heating bill. I have challenged the DWP about their decision but am not holding my breath.
LarryJanB
15th Jan 2021 10:06:13 (Last activity: 15th Jan 2021 10:34:27)
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hi, Its the 15th of jan 2021 and I still havnt received my WFP . trying to contact the gov department is impossible. I got my £10 XBOX and I usually get my WFP in Nov. Does anyone know if there is a problem. Larry
Response from Sally - Silversurfer's Editor made on 15th Jan 2021 10:34:27
Hi LarryJanB,

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hotmailgirl
14th Jan 2021 16:30:30 (Last activity: 14th Jan 2021 16:53:07)
0
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It is now 14th Jan and have NOT received winter fuel allowance also have been hanging on the phone to DWP for hours, any ideas? thanks
Response from Sally - Silversurfer's Editor made on 14th Jan 2021 16:53:07
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Lumixcam
14th Dec 2020 16:48:44
0
Thanks for voting!
In the past there were no winter fuel payments.
In the past the suppliers were not private firms.
Could there be a connection ? !!!!!!!
sylviann
7th Dec 2020 14:03:47 (Last activity: 14th Dec 2020 16:01:48)
0
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I received my letter 3 weeks ago but the money had not yet gone in my bank .
Response from Gettingcolder made on 7th Dec 2020 15:36:13
I have not had my winter fuel payment either does anyone know what's going on please.
Response from Gettingcolder made on 7th Dec 2020 15:38:01
I am still waiting. It's usually November but cant get any info on why I've not got it yet.
Response from Sally - Silversurfer's Editor made on 7th Dec 2020 16:37:08 > @Gettingcolder
Hi Gettingcolder,

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Response from Timm53 made on 7th Dec 2020 18:22:53 > @Gettingcolder
Hi, Very strange indeed, I got the £10 Xmas gift if that's what you call it but that's it. There's been nothing on the news either telling us that there's a problem at Work and Pensions relating to the WFA. I see here that some guys have been informed to wait till January till the contact W&P. just imagine the problems they are going to face if we still haven't been paid.
Response from Lumixcam made on 14th Dec 2020 15:32:11 > @Gettingcolder
Have you had your payment yet, we are still waiting.
Response from MaryM48 made on 14th Dec 2020 16:01:48 > @Gettingcolder
I actually received the payment 10th December a month later than usual. Don't give up yet.
I was told by DWP that they were later in sending the letters out this year.
MaryM48
9th Dec 2020 18:02:49 (Last activity: 14th Dec 2020 15:30:00)
0
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I have not received my winter fuel payment either. I received the letter dated 21st October about a month ago. Everyone I have spoken to received their payment weeks ago. The payment usually goes into the bank soon after the letter around the first week in November. It is now 9th December and no sign of it. I phoned twice which was really difficult to get through but all they could tell me was to phone again if not received by the 23rd December. It would have been nice to receive the payment before my direct debit went out two days ago. I am worried that I won't be able to get through to them on the 23rd as reading the comments here, there will be an awful lot of calls that day. Where should I go to get help with this?
Response from Sally - Silversurfer's Editor made on 9th Dec 2020 18:59:22
Hi MaryM48,

Welcome and many thanks for your first comment in our Forum.

If you already know your way around, then we will leave you to it.

If you are looking for some lively discussions, head on over to the Forum homepage to see what's trending right now and feel free to join in the discussions, with all our friendly members, perhaps ask a question or even start your own post.

Response from Lumixcam made on 14th Dec 2020 15:30:00
Have you received your payment yet ?
lesgo
7th Dec 2020 18:20:14 (Last activity: 14th Dec 2020 13:44:40)
0
Thanks for voting!
Normally gets paid in 20/11 but only got the notification letter end of November and no payment yet .
Expect Covid is putting everything behind - sure that will be the excuse anyway !
Response from Timm53 made on 7th Dec 2020 18:39:10
Me thinks a lot of departments not just W&P are using the COVID excuse thing, so they don't have to speak to anyone
Response from lesgo made on 7th Dec 2020 18:49:58
Used to be 'report it if you haven't received it by 23rd December' but now I see on GOV it's
'You should get your money by 13 January 2021' !!

Plus they've sent out 60,00 with incorrect details ref

https://www.walesonline.co.uk/news/uk-news/winter-fuel-payments-martin-lewis-19411108
Response from Lumixcam made on 14th Dec 2020 13:43:26 > @lesgo
Have you received the payment now ?
Response from Lumixcam made on 14th Dec 2020 13:44:40
Ignore my comment, I can see now that you have it.
lesgo
10th Dec 2020 09:17:02
0
Thanks for voting!
Normally receive mine around 20/11 , got the later (dated 10/11) about two weeks ago and
payment has jut been paid in to my account today 10/12 ---- so approx 3 weeks later than usual !
ShirleyVee
4th Dec 2020 12:32:15
0
Thanks for voting!
Not yet but my dad got his a couple of weeks ago - possibly because he's 90.
Vinca
3rd Dec 2020 19:56:57
0
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Yes-as normal-good luck.
Tojo29
27th Nov 2020 13:55:12
0
Thanks for voting!
I haven't received even a letter
JE
25th Nov 2020 18:09:49
0
Thanks for voting!
The allowance is normally processed throughout November and December so some people will get theirs before others. I have not received a letter about mine but when I got my bank statement last week, it has been credited to my account on 18 November.

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