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Winter fuel payments - have you had yours yet?

Last year I received my winter fuel payment Nov 21; has anybody got theirs yet as I haven't? Just wondering. Neil


Created By on 25/11/2015

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ArchieUK
3rd Dec 2020 06:48:39
-8
Thanks for voting!
i cannot se why there is all this jumping up and down over this benefit. We do not in the main get the bill for energy used untill jan/feb next year so why be concerned abhout the payment two months earlier.
OR
are some people wanting the mony for other things rather than paying for the fuel,.
Response from Halfpint333 made on 3rd Dec 2020 17:46:09
Some people, like ourselves are on a pay as you go metre to help with budgeting bills, and have to put money in, in advance for our heating. So receiving the money after the worst winter months is not very helpful.
Response from Challinor 1 made on 3rd Dec 2020 22:10:18
I am very happy for you as you are obviously not anxious or in need of this allowance, many of us pay our Utilities monthly for usage, so the bill quarter is irrelevant
Response from PeterW61 made on 4th Dec 2020 14:20:05
In reply to ArchieUK
The winter payment is for previous fuel bills paid and not for future payments and was introduced to help pensioners with the VAT that was added to energy bills.
And recipients can use the payment for whatever they like. And please remember that are many poor pensioners who rely on this payment to help them through December towards Christmas.

My payment is also late and as of 4 December, I haven't received mine yet, but have received my letter.

Thank you to Tilly17 for the useful information.
Response from Sally - Silversurfer's Editor made on 4th Dec 2020 14:34:33 > @PeterW61
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Response from PeterW61 made on 6th Dec 2020 16:46:53 > @Sally - Silversurfer's Editor
Thank you Sally, I much look forward to enjoying my membership.
Response from MarilynC7 made on 7th Dec 2020 11:24:40
I think it should be means tested and people who do not really need it should not be getting it.
Response from JohnC536 made on 7th Dec 2020 12:24:40 > @PeterW61
I have not received my fuel payment, nor received the letter, but have received the £10 bonus.
Response from Sally - Silversurfer's Editor made on 7th Dec 2020 12:45:51 > @JohnC536
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Response from Fliss04 made on 9th Dec 2020 12:07:15
I agree with your comment on ArchieUK’s post. I do have electric storage heaters and pay monthly electric instalments but I supplement my heating at this very cold time of year with coal. So the WFA is very necessary. But like a lot of comments here, I’ve had my letter but no payment. I am not jumping up and down but getting a bit fed up with the cold!
Response from Sally - Silversurfer's Editor made on 9th Dec 2020 15:30:02 > @Fliss04
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Response from Lumixcam made on 14th Dec 2020 16:38:15 > @MarilynC7
Perhaps the electric / gas suppliers should be means tested, and how about testing the shareholders regarding their dividend ?
Response from amicipat made on 14th Dec 2020 17:40:48
yes, indeed, was getting very worried.
Response from Sally - Silversurfer's Editor made on 14th Dec 2020 21:16:50 > @amicipat
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Response from glyn52 made on 15th Dec 2020 11:43:42 > @Halfpint333
Yes agree as when I was with my partner and ex husband we used to be on a meter then. He is dead now and I receive the allowance.
Response from Sally - Silversurfer's Editor made on 15th Dec 2020 12:18:47 > @glyn52
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Response from CindyS3 made on 15th Dec 2020 15:36:56
Never mind Colleen,take no notice of Archie if you look at his bio it says it all what sort of person he is,I am with you my bills are paid monthly so I am waiting too, I have tried to contact you gov but get nowhere so suppose we shall have to wait.
Response from Rayot made on 2nd Jan 2021 11:16:24 > @Halfpint333
You are exactly why this money should not be paid to masses, but doubled and credited to your metre in good time before the cold weather comes.
Response from Rayot made on 2nd Jan 2021 11:20:37 > @Sally - Silversurfer's Editor
Colleen10 draws our attention to those people who have to pay for their fuel by metre. wouldn`t it be a good idea to credit the allowance on the metres of those who have to use them.
Response from Rayot made on 2nd Jan 2021 11:24:40 > @PeterW61
Colleen10 raised the fact that some people have to pay for their fuel by metre. Wouldn`t it be a good idea to raise the amount considerably and credit the metres who have to use them ?
Response from Rayot made on 2nd Jan 2021 12:28:12 > @Challinor 1
I have just written to my ex UK MP (Conservative) suggesting that the payment should increased and credited to the metres of those who have to pay by metre. I have asked him if I may publicise his reply.
Response from Rayot made on 2nd Jan 2021 15:11:22 > @JohnC536
Is the Christmas bonus also paid to the rich ?
Response from Lumixcam made on 3rd Jan 2021 15:47:04 > @Rayot
What about those who have a payment meter, instead of those who measure distance by the metre ?
Response from Lumixcam made on 4th Jan 2021 13:54:55 > @Rayot
No one pays with a metre. Many people do pay with a meter.
Response from Lumixcam made on 4th Jan 2021 13:59:47 > @Rayot
If they paid for it with their National Insurance contributions then I hope they get it. If there is no pay out then refund part of their NI payments.
Response from Rayot made on 8th Jan 2021 14:19:19 > @Halfpint333
Hello, Halfpint333.

It annoys me that the heating allowance is also paid to those of us who don`t need it.

I have written to my MP suggesting that it should be credited to the metres of those who pay that way. May I suggest you also write to your MP. It is no if we just minge to each other, better to make something happen and our MPs are there to do just that.

Regards, Rayot
Response from Rayot made on 8th Jan 2021 14:22:56
I have written to my MP to suggest that it should be credited to the metres of those people who need it.

I have friends who don`t even live in the UK who get it !
Response from Rayot made on 8th Jan 2021 14:28:41 > @MarilynC7
I have written to my MP suggesting that it should be credited to the metres of those who need it. I have friends who don`t even spend winter in the UK who also get it.
Response from arpinsandie made on 10th Jan 2021 14:14:29 > @MarilynC7
I thoroughly agree with you Well said
To some this payment is just trivial but these people would argue that they always worked and paid taxes Does that make them entitled? I'm sure you can guess the answer from one of these fortunate people
Whatever this payment is well received we are lucky that we get it at all
Response from Rayot made on 12th Jan 2021 15:06:46 > @Halfpint333
I agree. That is why I think the money should be credited to fuel meters of the needy. I wrote to my MP about the idea and he pointed out that such payments of made by the DWP
tyger8
4th Feb 2021 17:33:50 (Last activity: 1st Apr 2021 12:49:11)
1
Thanks for voting!
Anyone else still waiting for their winter fuel payment?
Response from Cap1 made on 5th Feb 2021 11:49:20
Im still waiting too
Response from tyger8 made on 5th Feb 2021 14:38:07 > @Cap1
It is a disgrace, I always received mine in November in previous years, but for some reason this year they had the wrong bank details, they blamed a new computer system.
Response from barbaraisbister made on 6th Feb 2021 13:32:11 > @tyger8
Still waiting
Response from Sally - Silversurfer's Editor made on 6th Feb 2021 15:31:40 > @barbaraisbister
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Response from PhilD46 made on 1st Apr 2021 09:38:04 > @Cap1
Yep still waiting, deadline of 31 March gone countless messages sent. Impossible to get to speak to anyone. A aarrggghhh!
Response from Sally - Silversurfer's Editor made on 1st Apr 2021 09:43:59 > @PhilD46
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Response from tyger8 made on 1st Apr 2021 10:58:21 > @PhilD46
Received mine at last but it took my local MP to get it for me.
Response from Cap1 made on 1st Apr 2021 12:49:11 > @PhilD46
Its disgusting , i got mine last week so i hope it wont be too long for you .
Cap1
1st Apr 2021 12:46:57
0
Thanks for voting!
Just to let everyone know i actually received the payment last wednesday , 24th March.I rang them on 23rd for about the 15th time, was told the payment would be in my bank next day, i told the lady if it wasnt i would be back on the phone, she said well it could take a few days, which didnt fill me with hope after waiting 4 months, but there it was next day. When i rang about mid February i was told i wouldnt get a letter as it was too late. On 27th March 2021 (3 days after payment going into my bank) i received a letter dated 21st March 2021 telling me i was entitled to the winter fuel payment and if i didnt receive it by 23rd December 2020 to ring them, if it wasnt such a shambles it would be laughable.
Wont be too long before it will be due again, lets all hope they give themselves a massive shake up !
tyger8
1st Apr 2021 10:55:39
1
Thanks for voting!
Received mine at last but it took my local MP to get it for me.
Cap1
21st Jan 2021 12:50:39 (Last activity: 1st Apr 2021 09:35:09)
0
Thanks for voting!
Hi everyone, if anyone has emailed Winter fuel payment can they tell me how long they waited for a reply or if they got a reply at all ? Thank you.
Response from sugden made on 18th Feb 2021 16:32:53
No I didn't get any reply either
Response from Sally - Silversurfer's Editor made on 18th Feb 2021 16:47:41 > @sugden
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Response from tyger8 made on 19th Feb 2021 16:30:06 > @sugden
Someone in the department needs to be made accountable for the incompetence of the staff. I've written two letters and sent several e-mails without any replies, it's disgraceful.
Response from PhilD46 made on 1st Apr 2021 09:35:09 > @sugden
Lost count how many online messages I have left....... Nil response
Chakor
29th Mar 2021 12:26:39 (Last activity: 1st Apr 2021 09:32:33)
1
Thanks for voting!
I also am still waiting despite three phone calls.
The poor people who answer the phone can only say what they have been told.
The incompetence is much higher than I get to speak to, thats who needs dismissing.
Response from Sally - Silversurfer's Editor made on 29th Mar 2021 13:39:18
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Response from PhilD46 made on 1st Apr 2021 09:32:33 > @Sally - Silversurfer's Editor
You were answered on the phone, wow! I have waited hours and given up in total exasperation
PhilD46
1st Apr 2021 09:31:18
1
Thanks for voting!
Thanks for that John, my situation is the same and still no WFP.
Time to really start rattling cages I think
Cap1
16th Mar 2021 10:15:05
0
Thanks for voting!
Glad to hear you received yours. Sadly im still waiting, and still ringing them, and still being fobbed off.
carpediem1940
5th Mar 2021 13:59:40
2
Thanks for voting!
Afternoon all
Now hear this are you all sitting down, l begin by saying that l have now received my winter fuel payment, after at least 20 phone calls and as many e.mails to the wonderful people at the DWP the money was paid into my account on 5/3/2021,just as well really as l had burnt all the chairs and was about to start on the stairs, now here's a funny thing l got a letter this morning from the DWP dated 24/2/2021 telling me that now all my details were up to date it will be making the payment, bear in mind my details have not changed since l retired approx 15 years ago.
So all you guys out there who have not received your money keep at it with the DWP as l do believe the DWP have got as much sense as Noddy in a comma.
Best of luck guys. John
Cap1
1st Mar 2021 21:51:04
0
Thanks for voting!
And still i wait. Its beyond a joke .I wont give up but im so fed up of ringing them 🙁
tyger8
20th Feb 2021 11:57:44
0
Thanks for voting!
I'm still waiting.
When I get to speak to them they tell me the same thing, that they paid me on the 24th November, even though I keep telling them it wasn't my bank account that they paid it into.
Cap1
16th Feb 2021 11:44:57
0
Thanks for voting!
Posts seem to have gone quiet on here but i still havent received the winter fuel payment. Anyone else still waiting ?
Cap1
26th Jan 2021 12:39:34 (Last activity: 28th Jan 2021 16:34:27)
0
Thanks for voting!
Has anyone still not got their payment ?
Response from Elisabet76 made on 28th Jan 2021 13:57:09
I am still waiting despite 4 calls, Payment in the past was no problem but the payment failed last December. I went through all bank details again and despite being told payment would be released on 12 Jan, We are still waiting . I need to call again but not hopeful. We have lived in Sweden for 5 years and not had a problem. They tell me the payment should go into the bank here but it didn’t . We carefully checked bank details just to be sure. It should not take this long - I can move money with a currency broker within 36 hours. I suspect their IT gurus missed a link or the gurus are the missing link.
Response from Sally - Silversurfer's Editor made on 28th Jan 2021 14:08:15 > @Elisabet76
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Response from Cap1 made on 28th Jan 2021 16:34:27 > @Elisabet76
Its disgusting the way this is happening. Ive rang 4 times too and keep getting told something different. Nothing in the news or media at all about it either. I totally agree about the missing links.
victormwright
28th Jan 2021 10:15:15 (Last activity: 28th Jan 2021 16:30:51)
1
Thanks for voting!
I waited until 28 Jan with no luck so phoned WFP Centre on 0800 731 0160 and by judicious selection of options got a very nice lady willing to talk to me. She checked my details, including NI number, and then arranged for the payment to be made in early February. Hope this helps.
Response from Sally - Silversurfer's Editor made on 28th Jan 2021 10:28:41
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Response from Cap1 made on 28th Jan 2021 16:30:51
Good luck i hope you get it. Ive rung them 4 times and get told something different each time. 1st was ill get paid by 23rd of December, then by 13th January. Next i was told it would take them 15 days for an internal email they were sending to get to the relevant department . Last time was 26th January to be told if i didnt get it by 31st of March to get in touch, i said what will happen then as that is the cut off date for applications (which ive never had to do as its always been an automatic payment) Her reply was it will take 30 days to get things sorted .Im not holding my breath.Its disgusting how this is happening.
victormwright
28th Jan 2021 10:29:57
1
Thanks for voting!
Reference my last, the options were 1,3 and 4 to get a human being!
JeanT81
22nd Jan 2021 11:22:35 (Last activity: 22nd Jan 2021 13:39:08)
0
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Sent 4 Messages No Reply’s
Response from Sally - Silversurfer's Editor made on 22nd Jan 2021 13:39:08
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JeanT81
22nd Jan 2021 11:21:18
1
Thanks for voting!
Winter fuel Payment Is It Late This Year
tyger8
20th Jan 2021 12:06:56 (Last activity: 21st Jan 2021 09:47:46)
2
Thanks for voting!
They are just stalling for time, hoping we all die of Covid19 before the 31st of March, it is utterly disgraceful, the DWP have no shame.
Response from CindyS3 made on 20th Jan 2021 15:18:23
Hi Tyger8
I am sure you are right,they seem to come up with different answers,I finally got mine today,but keep trying all as you will lose it if you don't claim.
regards cindy.
Response from tyger8 made on 21st Jan 2021 09:47:46
Thanks Cindy, I will not give up until they pay me what I'm entitled too.
patrickgeorge
14th Jan 2021 13:58:51 (Last activity: 20th Jan 2021 16:55:09)
1
Thanks for voting!
Can anybody help me to get my winter fuel allowance?I phoned the help line today(14/01/2021)
given multiple choices to follow then the last one instructed me to go online and then wished me goodbye, and hung up
Response from Sally - Silversurfer's Editor made on 14th Jan 2021 16:53:15
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Response from lcorp124 made on 16th Jan 2021 07:46:20
Hi Patrickgeorge,
i have not received mine either and was phoning them and being cut off before i could even get into the ' music' queue!!!
I took the advice of Arthur on the site and phoned early a/noon.
After nearly an hours wait i got through to an extremely nice and helpful lady who sorted things out for me.
According to her the reason i did not get my payment was because they had changed over to a 'new' system but not all bank account information was changed over too ( in other words - lost!!) so they did not have my banking details.
She took me through some checks,put my bank details on the system and told me i would get my payment next Friday (22nd Jan).
The thing i don't understand is why couldn't they just look up the bank details used for my pension and pay it into that account ??
Hope this is helpful to you.
Take care,
John
Response from tyger8 made on 20th Jan 2021 12:11:57
I agree, they could have just looked up the bank details that my pension is paid into, but that would be crediting them with an ounce of intelligence, which they quite plainly don't have.
Response from tyger8 made on 20th Jan 2021 16:55:09 > @lcorp124
I wouldn't be too confident about receiving it on the 22nd, I've been given dates before and I'm still waiting.
Carolastro
16th Jan 2021 10:02:25 (Last activity: 20th Jan 2021 12:08:51)
1
Thanks for voting!
Hi everybody.
I am still waiting for winter fuel payment, I have emailed department and was told payment would be made 23rd December. No payment, again I emailed them and was told to expect payment 13th January again no payment. I have now emailed for a third time, I will keep you all posted on what the reply is.
Regards to you all.
Response from Sally - Silversurfer's Editor made on 16th Jan 2021 10:33:05
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Response from tyger8 made on 20th Jan 2021 12:08:51
What was the e-mail address?
tyger8
20th Jan 2021 04:10:41 (Last activity: 20th Jan 2021 10:51:35)
1
Thanks for voting!
Does anyone know the e-mail address to contact DWP about non payment of WFA. I am fed up of trying to get through on the phone.
Response from Cap1 made on 20th Jan 2021 10:51:35
HI,
Ive just emailed them but there is no email address as such.If you go on GOV.UK and onto winter fuel payments there is an email enquiry form .
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