Do you believe what manufacturers say on packaging?

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It has just been announced that some leading sun cream brands are not delivering the product that they say they are and their creams have only 66% of the sun protection that they are advertising.

The two products are apparently not offering adequate protection from harmful UV rays according to research by the consumer group Which?.   Soltan Protect and Moisturise Lotion SPF 30 (200ml) is one of the products which failed the test, which is manufactured and sold by Boots, and the other is Hawaiian Tropic Silk Hydration Lotion SPF30 (180ml) which both failed their tests and have been labelled as ‘Don’t Buy’ products, as each only offers around two-thirds of its claimed SPF.

Consumer confidence is key when we buy food, clothes, cars and thousands of other goods and services. Consumer Groups such as Which? are helpful to point out the best products and also the worst.

If a household brand is making false claims on some labelling then how do we know who we can trust? Do you trust the claims made by manufacturers on packaging? Have you had any experience of misinformation?

Do you believe what manufacturers say on packaging?

343 people have already voted, what's your opinion? Yes No

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19th Jun 2015
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For the most part I do believe what they say. I assumed it would be the truth! As they say . . . . ignorance is bliss!
19th Jun 2015
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i form my opinions about products by trial and error!
25th May 2015
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As I have said before advertising is all smoke and mirrors and the older I get the more I distrust anything anyone promises. It is disturbing when you can't trust a company like Boots, think of all the parents buying sun cream for their children.
25th May 2015
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18th May 2015
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I do personally however I bought a bottle of suncream by a leading manufacturer in Turkey some years ago and even though it was factor 50 I burnt to a do not always believe what you read on the label especially in Turkey!!
17th May 2015
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I think the manufacturers put as little as is necessary to pass FDA policies, after that they can do what they want with the labeling.
15th May 2015
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I'd say perhaps 40 per cent maybe true but the other 60 percent isn't, but then I guess it depends on the product in question
15th May 2015
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Generally I do as I think the vast majority of products out there in the UK do give good advice on packaging and are duty bound to. I also think in a free society like the UK if they don't as proved today on the Boots Suntan products there can be a huge backlash and for years after their products will not be trusted which can be a disaster. So whether its what is in our food (Horse meat?) or how our cars are made (Some have had faulty brake pedals recently) companies better get it right as with the internet and the media they can get totally vilified!

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