Do you research to ensure you always get the best deal?

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It’s a familiar complaint from customers, that they have to search on the internet to find the best deals for their home phone bills, mobiles, utilities, rather than be offered the best deals by their existing service provider. 

Some companies like BT, say that it is up to customers to regularly look at their own contract to ensure they have the best deal. On the other hand, the mobile phone company O2, now email their customers to advise that they review the customers contract to ensure they are on the most cost effective deal.

Do you feel you are getting the best deals with your existing companies? Should you be expected to self monitor your contract to get the best deals or should you automatically be given the lowest prices and best products by your provider?

Do you research to ensure you always get the best deal?

87 people have already voted, what's your opinion? Yes No

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21st Jun 2016
Thanks for voting!
I try and look around but some companies that you use for a long period of time like BT or British Gas you expect them to give you the right prices
21st Jun 2016
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Always look for the best deals, it's in my blood.
22nd Jun 2016
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I agree I try and do this but companies should give the best prices to customers-its only fair and in these days of the internet why would a company want to be seen to be ripping its customers off?
Jo Kingham
20th Jun 2016
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I'm constantly switching energy providers, re-negotiating my broadband and TV packages, house/ car insurance etc. I save hundreds of £s each year by keeping an eye on the market and what deals are out there. Yes it does take a bit of time but it's worth it. Comparison sites are great but not everyone is on them and to be honest if you phone the likes of Sky and car insurance companies you can negotiate a better deal anyway, I think it would be great for companies to put everyone on the best deals but I just can't see that happening - I also think I would still check as I'm not sure I'd believe them....
20th Jun 2016
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It's so easy to find information about products on the internet. What is difficult is to gauge the quality of comments. I very much like the star rating on Amazon and other shopping sites. I also check Which? as they really do proper product testing. When I buy computers etc, I look at user testing and always go for the products which are rated the easiest to use because I am a bit of a tech dinosaur!!
20th Jun 2016
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To be honest I just get confused by it all which I suppose is why websites like came about to give us the choice. I do think that companies are morally and duty bound to give their customers at all times the best prices for their products and not rip us off. Those that do should be named and shamed.

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