Do you research to ensure you always get the best deal?

It’s a familiar complaint from customers, that they have to search on the internet to find the best deals for their home phone bills, mobiles, utilities, rather than be offered the best deals by their existing service provider. 

Some companies like BT, say that it is up to customers to regularly look at their own contract to ensure they have the best deal. On the other hand, the mobile phone company O2, now email their customers to advise that they review the customers contract to ensure they are on the most cost effective deal.

Do you feel you are getting the best deals with your existing companies? Should you be expected to self monitor your contract to get the best deals or should you automatically be given the lowest prices and best products by your provider?
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