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Do you use online banking?

UK banks are experiencing faster growth rates for digital services by customers in their 70s and 80s, according to the latest data from the British Bankers Association.

Nearly 2.3 million people aged between 70 and over 100 years old are now using internet banking, says the BBA, while more than 450,000 customers over 60 are harnessing banking apps on smart phones, iPads and other tablets.

The study also found that older customers who use mobile and internet banking typically use it as frequently or only slightly less often than younger generations.

BBA chief executive Anthony Browne says of the numbers: “These figures shatter the myth that this technology is only for younger generations – millions of older people are avid users of banking websites and apps. Banking on the move is as much a reality for silver surfers as it is for students.”

What are your views on technology and apps?  Could you run your life now without using technology?  How comfortable are you about incorporating tasks such as online banking, bill paying, online shopping and social media into your day to day life?

 

Do you do online banking?

472 people have already voted, what's your opinion? Yes No

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Robert2706
28th Mar 2015
0
Thanks for voting!
No problems to date first with Barclays and now Halifax. As long as you sensible about your online information and keep it safe I don,t see a problem. If the on line service is closed for maintenance or a fault I am quite happy and able to visit my local branch
petegeoff
27th Mar 2015
0
Thanks for voting!
Great to be able to do banking online. Still like to go to the bra nches as well.
banjo
6th Mar 2015
0
Thanks for voting!
I use online banking & find it very convenient for paying bills
& the likes of council tax & others. If there is an unusual payment
paid out or a amount moved between accounts my bank emails
me I always tell them if I go away on a cruise so they can let me know if there is any unusual payment or withdrawals made.
nagonthenet
2nd Mar 2015
1
Thanks for voting!
Abs not! here's my horror story: got cards cloned in Italy in a ATM. Came back and was told by bank's fraud dept that £7500 had been spent on an online store on stuff I'd never buy and certainly not for that amount. The scamsters had used the cloned cards to access my online accounts and had shifted over £10k around. They had also accessed my employers account (which I managed) and moved money out of that to one of my accounts (criminal charge of embezzlement could apply) but also moved a larger amount from my account to my employers. £ months of hell! all cards cancelled and all accounts frozen. Thank God there was a branch 7 miles away so that special arrangements could be made to give us cash. We also had to have the computer wiped costing £300. Will never do online banking again. Safer keeping cash under the bed in a tin!
paisley pattern
18th Feb 2015
1
Thanks for voting!
I think online banking is great! Means I very rarely need to go anywhere near my bank in person.
win
27th Jan 2015
3
Thanks for voting!
I find online banking very convenient especially when the weather is icy and cold
tel-boy
28th Jan 2015
2
Thanks for voting!
I do not use online banking. A neighbour of mine had his bank account emptied when his account was hacked by someone in China. A friend of mine had his Facebook account hacked and all his private information was stolen so I prefer to go to my bank personally. Call and have a coffee and possibly meet friends.
Archiebald
29th Jan 2015
1
Thanks for voting!
Thats incredible...But then Facebook went down for an hour on Tuesday possibly due to hackers so even the largest sites are not safe
ronnieboy
27th Jan 2015
4
Thanks for voting!
as i am only just started using a laptop and finding my way around I, at the moment , do not feel confident enough to do on-line banking,however I do go on-line , on all kinds of interesting sites, and am aware that the future is all things will be on-line, having a great time learning though, thats all for now, best wishes s.s. friends.
Toby
27th Jan 2015
3
Thanks for voting!
I have 3 French accounts and a GBP a/c in IOM, check balances every 2 or 3 days. also a credit card, I have used Transfer wise and found it to be a good system
besides keeping track of outgoings and income it gives me something to pass the time
Peter
27th Jan 2015
4
Thanks for voting!
I've used online banking with Nationwide since it was introduced many years ago and it is a fantastic timesaver. No visits to the branch required and since the mobile applications were introduced it's even more useful.
OAP
29th Jan 2015
1
Thanks for voting!
I just wish they could find a way to pay in a cheque online! It's the only time I visit my Nationwide branch.
1
Thanks for voting!
Can you post it in an envelope vai Royal Mail?
OAP
29th Jan 2015
1
Thanks for voting!
Royal Mail have just lost my husband's application and cheques for the new Pensioner Bonds. They say it should have been sent by their next day service and not first class signed for. Have had to put stops on the two cheques today.
carol hodgson
27th Jan 2015
3
Thanks for voting!
I have used online banking from the outset.Dont know what I would do without it now.With more banks taking their smaller premises out of the small towns and villages and onto the city highstreets it is no longer a convenience to walk into a bank for most people.
amabro
27th Jan 2015
3
Thanks for voting!
I use it all the time. My bank branch is five miles away and I am disabled so it is very helpful.
It is also quick, with no queuing!
Jmpge
29th Jan 2015
1
Thanks for voting!
I am the same. I am disabled at the moment and have used on line banking since the start. Unable to visit my bank unless I am taken by friends and relatives. So really on line banking is a godsend for me personally.
Rob60
27th Jan 2015
4
Thanks for voting!
I do all my banking online. I also use the companion application on my mobile, which is very handy for on the move bank transfers and a quick update of my balance on my current accounts - I've not hit my overdraft since using it!
Alihen
27th Jan 2015
5
Thanks for voting!
Being virtually housebound nowadays, I find online banking extremely convenient and I got such a feeling of power the first time I cancelled a direct debit online ....:)
medlarj
27th Jan 2015
4
Thanks for voting!
I've done online banking from its introduction and have been very satisfied with the experience on the whole.
Bazeley
26th Jan 2015
4
Thanks for voting!
I do worry about using online banking on my phone and contact-less payment seems open to abuse. I worry that we give away too much information too easily.
terra nova
26th Jan 2015
4
Thanks for voting!
never used a computer till 5 years ago have
done all my banking online and paying household bills have had no problems am retired
Munsterlander
26th Jan 2015
3
Thanks for voting!
I pay all my bills now by online transfer, it saves money on stamps etc and time.

It just takes about half an hour to set up and understand it.. Banks do have a help line for this, it makes it easier and better in the long run
Archiebald
26th Jan 2015
3
Thanks for voting!
I do all my banking online and have done for the past 10 years. It is so simple. Lloyds is by far the best but then their call centres are by far the worst so it makes sense to do all my banking online. I read in the paper today that within 10 years cash will be obsolete and that cheques are becoming so now. I can believe it. Why bother posting a cheque with all the hassle when you can make the transaction online or via DD. Lot of friends have told me for years First Direct has fantastic customer service and great online site. May look at them at some point.
Jo Kingham
26th Jan 2015
3
Thanks for voting!
Yes I do online banking - can't remember the last time I physically went into the bank! Everything is paperless and online so it's easy and quick and you can access it at any time. I do most things online from the comfort of my home. Why wouldn't you?
Baxi
26th Jan 2015
3
Thanks for voting!
I love online banking - it's so convenient! I do have all the recommended software running at the same time and I make sure that I access accounts only from my own personal devices from a secure network. I've taken to heart all those horror stories about hacking and fraudsters.

If you follow the advice and use a bit of common sense it's safe, quick and you can access information when you need it not just when the branch is open.

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