UK banks are experiencing faster growth rates for digital services by customers in their 70s and 80s, according to the latest data from the British Bankers Association.
Nearly 2.3 million people aged between 70 and over 100 years old are now using internet banking, says the BBA, while more than 450,000 customers over 60 are harnessing banking apps on smart phones, iPads and other tablets.
The study also found that older customers who use mobile and internet banking typically use it as frequently or only slightly less often than younger generations.
BBA chief executive Anthony Browne says of the numbers: “These figures shatter the myth that this technology is only for younger generations – millions of older people are avid users of banking websites and apps. Banking on the move is as much a reality for silver surfers as it is for students.”
What are your views on technology and apps? Could you run your life now without using technology? How comfortable are you about incorporating tasks such as online banking, bill paying, online shopping and social media into your day to day life?