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Halfpint333's latest comments
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9th Dec 2020Halfpint333 commented on:
Winter fuel payments - have you had yours yet?Update. Finally, after receiving our letter 7 weeks ago, and making numerous phone calls and emails, Our winter fuel money has at last gone into our bank. I really hope that others on this site finally get theirs too. This money makes a great deal of difference to a lot of us at a very important time of year.ViewDate:
3rd Dec 2020Halfpint333 commented on:
Winter fuel payments - have you had yours yet?Some people, like ourselves are on a pay as you go metre to help with budgeting bills, and have to put money in, in advance for our heating. So receiving the money after the worst winter months is not very helpful.ViewDate:
2nd Dec 2020Halfpint333 commented on:
Winter fuel payments - have you had yours yet?Thank you Sally for your reply. With all that’s going on this year some people really rely of these little bits of help, especially over Christmas. But so far I haven’t heard of anyone who's actually received their winter fuel payment this year. When we last phoned we were told they had swapped it to a different computer system, but why didn’t they set it up much earlier in the year and check that people’s details were all correct before leaving it to just before payments were due to go out. Total madness as per usual.ViewDate:
1st Dec 2020Halfpint333 commented on:
Winter fuel payments - have you had yours yet?We recieved our winter fuel letter this year on the 21st of October and it has always gone in within about 1-2 weeks later automatically with no problems in the past. Sadly not the case this year. It is now the 1st of December, six weeks later, and still no payment in to the bank. When we first recieved our letter we actually noticed the bank details on it for our payment were incorrect, even though we have never changed them for the past nine years. We immediately got on the phone to the WFP and re-corrected this, and was told our payment was safe and would still go in ok. Two weeks went by and still no money. Was begining to get concernd the bank details were still wrong so we phoned to check. Took another very long twenty minute wait to get through, but finally did, and was told our detailes had been changed back and the money was due to go in the very next day on the 20th November. Feeling a little more assured we thanked the gentleman and left it at that. The money still did not go in. Phoned back again for the final third time and was told the money had been paid into our account on the 20th November but would take five working days to clear. This was to be the very next day on the 27th November. It is now the 1st of December and yet again still no Winter Fuel Payment. Feels like they are just constantly lieing to us. No idea now, when or even if we will recieve it.