Getting care at home
When simple everyday things such as shopping, cooking a hot meal or getting washed and dressed become more difficult it may be time to think about having some help at home.
Regardless of your financial circumstances or indeed those of your relatives, local authorities in England, Scotland and Wales have a duty of care to carry out a care needs assessment if you feel you would benefit from help with everyday living.
The needs assessment will consider your current situation and the support, if any, you have available to you. Based on this assessment your local authority may identify the need for certain services for you. Local authorities have a duty to provide some services although others may be at their discretion and possibly subject to a charge.
Everyone’s care needs are different and may also vary during periods of illness or may increase with time. It is important to think through the care you may need at an early stage so provision can be put in place if and when the need arises.
Services that your local authority can provide range from equipment for the home, Meals on Wheels to residential care facilities. Your local authority should be able to provide you with all the information you or your family need to make the best and most appropriate decision for you and your needs, now and in the future.
The Care Act 2014 FAQs – Carer’s UK
NHS Continuing healthcare – Age UK – for local support and information services PLUS information on NHS funding
NHS continuing healthcare – The Beacon (set up by NHS England and various charitable organisations to help access services)
PPP Taking Care – services and support to help you live safely and independently in the home you love
Health care at home – AXA PPP healthcare
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* Nurses are available 24/7, 365 days a year. Midwives and pharmacists are available Monday to Friday, 8am to 8pm; Saturday, 8am to 4pm; and Sunday, 8am to 12pm.
Actual response time will depend on the nature of your enquiry and availability of appropriately qualified experts but the team will always aim to get back to you within 24 hours.
Please note that our Expert Help services are there to offer health information and support. They do not diagnose or prescribe, and are not intended to be a substitute for professional medical advice given in the context of an individual consultation.
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