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Where to go for home care help

Did you know that local authorities in England, Wales and Scotland have a duty of care to carry out a care needs assessment regardless of your financial circumstances or those of your relatives?

If you feel that you, or a relative, may need help with shopping, cooking a hot meal, getting in or out of bed and washing and dressing – in other words, everyday living – then you are entitled to request a care needs assessment.

Circumstances around the amount of care each person may need varies enormously so it may be helpful to explore all options available and also be prepared for any future needs as these can progress with bouts of illness or over time.

The care needs assessment will take into account your present situation and any existing support you may have available.  The findings of the assessment will then identify any services you may require and your local authority will provide these services for you.  Local authorities have a duty of care to provide some services, however, others may be at their discretion and they may charge a fee for those.

Services that may be provided can range from equipment for the home, Meals on Wheels to residential care facilities.  Your assessment should be able to provide you with all the information you will need to help you or your family make the right decision for you.

Further information

Useful websites to visit:

Carer’s UK – find out about the Care Act and what it means for you

Age UK – for local support and information services and information on NHS funding

The Beacon (set up by NHS England and various charitable organisations to help you access services)

AXA PPP healthcare – Health care at home

Services and support to help you live safely and independently in the home you love – PPP Taking Care

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