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Has lockdown made you more likely to shop online in the future?

Shoppers with no place to go during lockdown have exponentially boosted online sales for many high street retailers and with companies such as delivery firms benefiting too, there are those who are hoping the temporary online boom is here to stay.

One of those betting on the continued online upturn is the delivery giant Hermes who are set to create more than 10,000 new jobs in the UK as it invests £100 million to meet the demand from stay-at-home shoppers. It will take on around 1,500 new full-time staff, including workers at its Yorkshire head office, warehouse staff, and drivers.

It will also create another 9,000 opportunities for self-employed couriers up and down the country.

Hermes believe that online shopping will not lose ground even as the high street starts to welcome customers back.

“The pandemic has expedited the already phenomenal growth of online shopping and we see no sign of this changing,” said chief executive Martijn de Lange.

Meanwhile UK grocery sales growth has started to slow down from record highs on the back of easing lockdown restrictions, according to new figures. As pubs and restaurants have started reopening, monthly grocery market share figures are showing a slight downturn in supermarket sales growth.

Supermarket sales for the four weeks to July 12 grew by 14.6% against the same period last year, as it slowed down from 18.9% growth in June, the latest data from Kantar, the world’s leading data and insight company revealed.

Fraser McKevitt, head of retail and consumer insight at Kantar, said: “As lockdown restrictions are gradually eased and non-essential retail outlets reopen, some consumers are slowly resuming their pre-Covid routines and shopping habits.

“However, we are clearly a long way off a complete return to normality.”

What are your views? Are your online habits likely to change post lockdown? Are you more inclined to buy online goods in the future or will you be heading back to the high street to shop? Does the mandatory wearing of a face-covering in all shops from 24th July put you off going shopping?

Has lockdown made you more likely to shop online in the future?

238 people have already voted, what's your opinion? Yes No

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Barton babe
7th Aug 2020
0
Thanks for voting!
I was unable to get a slot until the lock down, but then I became a clinically extremely vulnerable person on the list and now I have the choice of several store to shop with. I shall continue shopping on line as long as I can. Life is so much easier now.
sparrer
4th Aug 2020
0
Thanks for voting!
Yes, but only as long as 'in future' means during lockdown. I enjoy shopping around for value for my money and do like to see an item especially before making an expensive purchase.
BarbAnne
1st Aug 2020
0
Thanks for voting!
I can understand why people do food shopping on-line because let’s face it, it’s very time consuming for very busy Mums and also working families. I do not need to shop big so I can do it as and when I need anything. Clothes wise I still like to browse and try on but I do buy children clothes, electricals books and toys on-line. So I would say I am somewhat 50-50
viking
30th Jul 2020
0
Thanks for voting!
Fresh local produce from local farm shops, a journey once a week to one of the chain supermarkets. However I am forced to buy any technical equipmentor or replacement items on line or maybe by telephone of complicated items.
I am reliably informed that the high street clothes stores in this country are unable to stock complete size ranges because of their lease off of floor space, thus reducing their sales areas. This would indicate why this type of shopping is now heading on line at a pace.
stanh
28th Jul 2020
3
Thanks for voting!
I buy fresh produce locally, preferably from smaller shops, then do a big shop online, usually Tesco delivery, but sometimes click and collect. I feel the need to try and support local business where possible.
Lionel
27th Jul 2020
1
Thanks for voting!
Absolutely not! Online for some things like books is fine because we live in a remote spot, but little else. My wife cannot easily travel these days so she tried online shoe shopping. An unmitigated disaster, especially as some online retailers refuse returns.

As for food, well, we'll choose our own from the shops of our choice. Come the time we are severely incapacitated then online food shopping will be a necessary evil.

We're firmly against this crazy drive to kill off the high street retailers and by standing up and shouting 'NO!' by our shopping choices we are some of very many people who are protesting against this government interference.
Lady Jules
25th Jul 2020
1
Thanks for voting!
There are advantages and disadvantages to online shopping, especially food. Obviously you are not seeing the fresh fruit and veg and have to rely on the person picking it to choose the freshest and oldest "sell by" dates etc. I have tried more frozen veg and find that is a good alternative. You can still take advantage of special offers on some items and only this week I was sent a £6 off £60 grocery shop. I much prefer the click and collect scheme as it only takes about half hour to get to my local store and pick it up from their designated van in the car park and it gets me out the house!
Lady Jules
25th Jul 2020
1
Thanks for voting!
I have overcome my fears of online shopping and now order 2 weekly food shops. All my regular items are saved as "favourites" which makes it easier and quicker to complete my order each time. I am spending less money as am not buying non essential items, only what I need. I would thoroughly recommend it.
sparrer
24th Jul 2020
1
Thanks for voting!
I can't afford to shop on line. Special offers and reduced items, which I have to buy if I want to eat, aren't available on line. And the delivery charge could buy me a few days food if I shop in store. Add to that, I live in a quiet cul-de-sac so by going out even at quiet times I get to see people. Happy to wear a mask and take all other precautions so I can leave the house a couple of times a week.
Not2grey
24th Jul 2020
0
Thanks for voting!
i have grocery shopped online when I eventually managed to get a slot but it has been very hit and miss. Some of the so called fresh veg has been abysmal . Then you have the squashed loaves , crushed biscuits . I can't wait to choose my own groceries again.
I am determined that I will now be supporting small businesses and those who put the customer first and deliver good customer service - if they don't i'll take my money elsewhere.
SueC62
24th Jul 2020
0
Thanks for voting!
Whilst I was on 100% curfew in Turkey (silly me came back to the UK last week), I had no option. I desperately needed some summer clothes. Some things got cancelled by the supplier but everything that arrived fit perfectly, which was my biggest concern. I'd never previously considered buying clothes on line and I like to browse the shops to see what I 'need' ;-). I've not yet done a food shop on line but looking at the idiots in the supermarkets who don't understand what social distancing is, I'll maybe start. I've always ordered other things online - venetian blinds, even a bathroom - and been very pleased with price and quality.
Munsterlander
24th Jul 2020
2
Thanks for voting!
Probably until this dammed virus goes away. We have been to the local Lidl but are not very happy especially when others. do not wear face masks
ecarg
23rd Jul 2020
5
Thanks for voting!
Shopping on line is not a choice but a neccesity as the High St locally has become desimated with very few clothes shops left.
Travel to the nearest cities doesn't seem a good idea and whilst other areas have a higher R rate than here I prefer to stay local
mustard1964
23rd Jul 2020
4
Thanks for voting!
Not so much the lockdown, but now I have to wear a mask when entering a shop, I shall be doing much more online. Being hard of hearing, even with my hearing aids, I still find it difficult to understand people when they are wearing a mask, and wearing a mask and the aids is very uncomfortable
JennyBasham
23rd Jul 2020
3
Thanks for voting!
You’re not alone, I can wear my hearing aids and glasses, glasses and a face mask but not all three. The masks that tie are hard to come by. I have been wearing a face mask in shops on the very few occasions I’ve been in one. Been shouted at from behind, no hope of me hearing, OH heard shouting and came to rescue, mumbled at from behind a mask, again no hope. Shouting at me makes it no better as the my hearing loss is in the upper ranges. I’ll continue to wear a mask over hearing aids - glasses are essential but I wish people would have some forbearance. Definitely I do as much online as possible.
Munsterlander
22nd Jul 2020
1
Thanks for voting!
I have been to quite a few shops now and had to Q outside them all. It is fine and is what it is.
olivep
25th Jul 2020
0
Thanks for voting!
I agree with Munsterlander - lets keep our high streets and local shops in business.
ChrisJ33
22nd Jul 2020
6
Thanks for voting!
I put on a mask and ventured forth to the local shops thinking I would spend a few pounds to help the failing economy.
I'm sorry to say I found the experience unpleasant, queuing for entrance into the shop, having to remember not to get too close to people, and being unable to exchange pleasantries.
I'm not anxious to go again until something approaching the relaxed atmosphere we used to know is able to be restored.
I hate being confined to home, but it appears there is no alternative for me, yet.
Bald123
22nd Jul 2020
6
Thanks for voting!
Yes I am not going to big shops until all this is over. Use the local fruit and veg and newsagents and that is it. The rest is Morrisons and Amazon.
Greekislander
22nd Jul 2020
0
Thanks for voting!
I couldn't agree more with you. Until they produce a fool proof vaccine or the daily number of deaths and recorded cases is zero, then it is also Morrisons and Amazon for me too.

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