Prize Draw Terms & Conditions for holiday to Croatia

  1. By entering this prize draw, entrants agree to be bound by these rules.
  2. In order to enter the prize draw, entrants must enter a valid email address and by doing so are agreeing to receive regular email communications from Silversurfers, which will be used in conjunction with our Privacy Policy. Should entrants no longer wish to receive emails, they may unsubscribe from the newsletter/mailing at any time.
  3. Entants can choose to opt-in to share their details with Valamar in accordance with their Privacy Policy.
  4. Entrants must be 18 years old or over.

The prize

  • 7-night stay for 2 persons sharing a double room
  • Accommodation in comfortable, spacious and modernly equipped room
  • Return airport transfer in Dubrovnik
  • Early check-in (10 a.m.)/Late check-out on the day of departure (4 p.m.) – subject to availability
  • Room upgrade (subject to availability)
  • Daily rich buffet breakfast and dinner
  • Complimentary use of the Spa and wellness area
  • One partial body massage (back or legs, 25 minutes) per person in hotel’s Raugsa Spa wellness centre
  • Free Wi-Fi in the entire hotel
  • Dubrovnik (historical city centre) walking tour with professional guide
  • The prize includes two return economy class tickets on Croatia Airlines operating flights to Dubrovnik,  taxes and one piece of hold baggage per person (up to 23kg), please read baggage information here
  • Croatia Airlines Timetable:
  1. The prize is subject to availability. Prior to booking, at least three weeks in advance, flight and hotel accommodation availability and openness of the hotel need to be checked.
  2. Validity: May 1st 2019 – April 30th 2020 (excluding July and August 2019); reservations upon request, depending on availability and openness of the hotel
  3. The prize excludes: (a) Any form of travel or medical insurance/visas. (b) Any accommodation extras (eg telephone, mini-bar, room service, meals etc) (c) Any personal expenses and spending money (d) UK transfers.
  4. The winner will be solely responsible for any tax liability incurred as a result of this offer.
  5. The prize is non-transferable and cannot be used in conjunction with any other offers, promotions, or discounts.
  6. Prizes must not be sold or auctioned.
  7. The prize draw is open to residents of the UK, except employees of Silversurfers, competition sponsors, their families, agents or anyone else professionally associated with the draw and competition.
  8. Entries are to be submitted by completing the official online registration form. The entry instructions form part of the rules. By entering, you agree to accept and be bound by the rules.
  9. Only fully completed registrations will be eligible.
  10. Only one entry per household.
  11. The closing date for receipt of entries is Tuesday 30th April 2019 at 11:59pm. The winner will be randomly selected from all valid entries and will be formally notified (by email) within 7 days of the closing date.
  12. The main winner of the prize must respond within 14 days of being notified to claim their prize. If the prize is not claimed within 21 days of the prize winner being notified it will be redrawn and awarded to the new winner.
  13. The judge’s decision will be final and no correspondence will be entered into.
  14. The winner must agree to have his/her name published as the winner of the competition and to be photographed for promotional purposes, if requested.
  15. Silversurfers will accept no responsibility for loss of entries through technical fault, transmission delays or incomplete, illegible or other damaged entries. Proof of entry is not automatically proof of receipt.
  16. This promotion is not valid in conjunction with any other offer.
  17. Use of false name or addresses, for example, a name by which the entrant is not usually known, will disqualify them from receiving any prize.
  18. Silversurfers do not sell or share your data with any other company, however, we will pass your details on to our service providers and agents.
  19. The promoter of the prize draw is: Silversurfers, Albury Mill, Mill Lane, Chilworth, Guildford, Surrey GU4 8RU
  20. The Prize Partner of this promotion is Valamar Riviera d.d., Stancija Kaligari 1, 52440 Poreč, Croatia and Croatia Airlines, Croatia.
  21. The prize provider reserves the right, at its sole discretion, to cancel, terminate, modify, or suspend this prize draw should causes beyond its control corrupt or affect the administration, security, fairness or proper conduct of the prize draw.
  22. Silversurfers has no responsibility for the prize itself and accepts no liability if any aspect of the holiday causes loss, damage or distress to the winner. Any issues that the winner may have should be raised directly with
    Valamar Riviera d.d., Stancija Kaligari 1, 52440 Poreč, Croatia

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