image

Torquay losing ‘Fawlty Towers’ tag

Fawlty Towers may have given Torquay hotels a bad name, but 40 years on the Devon town has some of the best establishments, it has been revealed.

Torquay, the setting for Basil Fawlty’s chaotic hotel in the 1970s comedy series, came fifth in a UK list for best service in hotels compiled from thousands of reviews by the hotel.info company.

Torquay scored 8.21 points out of 10 to put it only a little behind the 8.46 points achieved by Sheffield hotels at the top of the list.

Second, with 8.39 points, was Norwich, with Leeds third with 8.29 points and York fourth with 8.24 points.

London only made joint-22nd position, with 7.36 points.

Compared with European hotels, in a list rating friendliness and competence of hotel personnel, the UK fared poorly, failing to make it into the top 20.

This list was headed by Finland and Germany, both with 8.36 points out of 10, with Austria third on 8.35 and Hungary fourth on 8.31.

Ireland was in 11th place with 8.12 points but the UK, with only 7.56 points, was below the 20th-placed nation – the Netherlands on 7.82 points.

Hotel.info said: “From rats in the restaurant to cream being poured over a guest’s head, Fawlty Towers gave Torquay a less-than-positive image, as far as hotel stays go. However, nearly 40 years have passed since then and our latest service quality survey has revealed that the British seaside favourite actually makes it into fifth position for service levels nationally.”

Fawlty Towers

The company added: “In comparison with mainland Europe, the UK has a lot of catching up to do.”

The following two tabs change content below.
Hello ... I am the Creative Director and Website Editor for Silversurfers and manage all the social media too. I hope you find the features and articles we have shared with you of interest and relevance. I hope you enjoy Silversurfers and all that we offer ... Sally

Leave a Comment!

Not a member?

You need to be a member to interact with Silversurfers. Joining is free and simple to do. Click the button below to join today!

Click here if you have forgotten your password

Community Terms & Conditions

Content standards

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

be accurate (where they state facts); be genuinely held (where they state opinions); and comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

contain any material which is defamatory of any person; or contain any material which is obscene, offensive, hateful or inflammatory; or promote sexually explicit material; or promote violence; promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; or infringe any copyright, database right or trade mark of any other person; or be likely to deceive any person; or be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence; or promote any illegal activity; or be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety; or be likely to harass, upset, embarrass, alarm or annoy any other person; or be used to impersonate any person, or to misrepresent your identity or affiliation with any person; or give the impression that they emanate from us, if this is not the case; or advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Nurturing a safe environment

Our Silversurfers community is designed to foster friendships, based on trust, honesty, integrity and loyalty and is underpinned by these values.

We don't tolerate swearing, and reserve the right to remove any posts which we feel may offend others... let's keep it friendly!