What experience have you had complaining about a Public Service, or is there a complaint you would like share with our community?
Watch this postWhich? launches a new campaign to make complaints count in public services as we find many people don’t complain when they experience problems, and those who do aren’t always satisfied with the result.
New Which? research reveals a third (34%) of people who have experienced a problem with public services in the past year didn’t complain, with reasons being not knowing who to complain to (35%) and thinking that it would not be worth the effort (39%).
And even those who do complain aren’t always happy with the response. Four in ten (39%) weren’t satisfied with the outcome of their complaint and half (49%) felt like their complaint was ignored. Yet nearly nine in ten (86%) of those who were dissatisfied with the outcome of their complaint didn’t take it any further.
What experience have you had complaining about a Public Service, or is there a complaint you would like share with our community?
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This forum asking for contact with others.Possibly Which.
Again thank you and the bast of luck to you
Best of luck
Very best of luck
I have been physically and verbally abused on 6 occasions but no-one seems to care!!
I care enough to try and prevent it happening to others attending Wrightington, Wigan and Leigh NHS Trust.