Winter fuel payments - have you had yours yet?
Watch this postLast year I received my winter fuel payment Nov 21; has anybody got theirs yet as I haven't? Just wondering. Neil
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I’m lucky that I’m not desperate to pay bill but I feel for many who rely on it.
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This is an absolute lie as no-one informed me of any such info,when i contacted them the girl said after i gave info like my national insurance number she said my payment had been overlooked and it would be paid.my feelings are that if you have not been paid by now and if you don't contact them you won't be paid,I think it is because so many old folk have either died from covid or have developed dementia that it is a deliberate policy to not pay out until you contact them,also keep persevering on the phone till you actually get in the queue as there is a cut off time for claiming,will let you know if my money comes thru on wednesday,good luck all.
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0800.731.0160 when you get thru press 1 for english then 3 for winter fuel payments when prompted ignore message about not claiming in past years just hold on then press 1 when prompted to make a claim if you are lucky you will be put in queue if not you will have to keep dialling and listen and do the same thing over again,i tried for a day and a half and finally got thru,if you are lucky you will be put in a queue with music just hold on till someone answers and tell them your story,try and have your national insurance number to hand,good luck.
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i have not received my payment either - see post above.
You're lucky you are getting the music - i have tried at least 6 times
iand every time i get to the " putting you through to an adviser" - i am disconnected.!!
Absolute shambles !!
Take care,
John
I contacted them just before Christmas and was told that i had been catagorized as a Non UK Resident.
They would correct this and i would get my payment by the 13th Jan 2021.
Called them last week to check i was getting the payment and was told that because it was being made by another department i could get it anytime and not necessarily along with my pension but i would receive it by the 13thJan.
It is now the 14th and no payment.
I phoned them this morning and went through the rigmaroll of press this and press that only to be disconnected - THREE times.
An absolute shambles !!!
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Many Thanks
Clive
I too have not received anything,have tried several times this morning on phone only to be disconnected at the point of being transferred to an operator at the department because so many people are trying to get thru,it's like bashing your head against a brick wall , i think a lot of us have not been paid because they think we might be dead with this covid 19 and they might be paying out to dead people,what does anyone else think.
I just wish DWP offered an explanation and perhaps apology for the delay in their letters. Wishful thinking on my part haha!
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I was just grateful as we are lucky to have this payment at all
Everyone (according to the powers that be) is entitled to this payment, its up to the individual what they spend it on However I do agree that it should be means tested but then that begs the question where is the line between 'entitled and not entitled'
By the way ARCHIEUK has done a pretty good job at winding up some Silversurfers I bet he's just lonely being both by his own admission labelled 'sexist' and 'racist' This may well be this saddo's only form of entertainment
Ignore him he will go away
Have you ever read the fable of the ant and the grasshopper there is something to be learned from this.
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