Winter fuel payments - have you had yours yet?
Watch this postLast year I received my winter fuel payment Nov 21; has anybody got theirs yet as I haven't? Just wondering. Neil
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I usually get mine mid november
I need to stay warm therefore need this money to pay
He does anyone have any information on this
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JJ
Thanks for the response, just to ease your mind I rang Age UK this morning to see if they had any response. They too have been getting anxious phone calls regarding this.
Just to put anyone in the picture they advised that this year it seemed very random and followed not particular system as to how or when 'one' is notified - not by Surname, Postcode, D.O.B or NI No. but that they could only repeat what DWP advising for this year that it will be paid between Oct - February.
It could be due to 'Covid' and fewer staff, but anyone's guess ( including Age UK)
Would be helpful if anyone could post when they have received their payment.
Happy Waiting 🙂
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When I asked what answer she thought was incorrect she refused to tell me. She told me I had 2 options ,, the first option was entirely useless, the second was that I telephone the same number again ( With a looong wait ) and report a change of circumstances.
This I did, and after waiting for 42 minutes eventually spoke to a person and explained what had happened.
He asked me many questions , all those that she had asked previously, nothing different,, and he said that all was ok !!!!
BUT,,, owing to the fact that I had to go to another department ( him ) I will not receive my payment until possibly March.
It seems to me that these are merely delaying tactics --- Good luck with your claims !!!
Can you advise me please.